Privacy Statement

Last updated: November 24, 2025

1. Introduction

This Privacy Policy describes how AAB Brocanteur (VAT number BE0459006473), located at 125 rue Blaes, 1000 Bruxelles, Belgique, collects, uses and protects your personal data.

In accordance with the General Data Protection Regulation (GDPR) and applicable Belgian legislation, we are committed to protecting your privacy and processing your personal data in a transparent and secure manner.

2. Data Controller

3. Data Collected

We collect the following personal data:

3.1 Data Provided Directly

• Identity: First name, last name
• Contact: Email, phone number, postal address
• Request: Type of service requested, message, municipality

3.2 Data Collected Automatically

• Browsing data: IP address, browser type, pages visited
• Cookies: See our cookie policy below

4. Purposes of Processing

Your personal data is collected and processed for:

• Responding to your quote and information requests
• Managing our house clearance and second-hand services
• Contacting you regarding your request
• Improving our services and website
• Complying with our legal obligations (accounting, taxation)
• Sending marketing communications (only with your consent)

5. Legal Basis

The processing of your data is based on:

• Your consent: For contact requests
• Contract execution: For providing our services
• Our legitimate interests: Improving our services
• Legal obligations: Invoice retention, VAT

6. Data Recipients

Your personal data may be shared with:

• Our internal staff (sales management, accounting)
• Our technical service providers (web hosting, email sending)
• Legal authorities (in case of legal obligation)

We never sell your personal data to third parties.

7. Retention Period

• Unconverted quote requests: 3 years
• Customers: 10 years (Belgian accounting and tax obligations)
• Browsing data: 13 months (cookies)

8. Your Rights

In accordance with GDPR, you have the following rights:

• Right of access: Obtain a copy of your data
• Right of rectification: Correct inaccurate data
• Right to erasure: Request deletion of your data
• Right to object: Object to processing
• Right to portability: Receive your data in a structured format
• Right to restriction: Limit the processing of your data

To exercise these rights, contact us at: info@aab-services.be or by mail to 125 rue Blaes, 1000 Bruxelles.

You can also file a complaint with the Data Protection Authority (DPA): www.autoriteprotectiondonnees.be

9. Data Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration or destruction.

• SSL certificate (HTTPS)
• Secure hosting in Europe
• Restricted access to personal data
• Regular backups
• Staff training on data protection

10. Cookies

Our website uses cookies to improve your browsing experience and analyze traffic. You can manage your preferences via our cookie banner.

Types of cookies used:

• Essential cookies: Necessary for website operation (session management, preferences)
• Analytical cookies: Microsoft Clarity to analyze site usage
• Advertising cookies: Google Ads to measure campaign effectiveness

You can change your preferences at any time by clicking on the following link: Manage my cookies

11. Data Transfer

Your data is hosted and processed in Europe. If a transfer outside the EU were to be made, we guarantee an adequate level of protection in accordance with GDPR.

12. Changes

This Privacy Policy may be modified. Any changes will be published on this page with the update date.

13. Contact

For any questions regarding this policy or your personal data:

• Email: info@aab-services.be
• Phone: 0486 75 24 52
• Mail: AAB Brocanteur, 125 rue Blaes, 1000 Bruxelles, Belgique